Client Relationships

As a family-owned, independently run company, we recognize the importance of relationships. We share many of the same dynamics with our clients as they have with their customers.
  • Pay more attention to detail
  • Held to higher level of accountability by your clients
  • Able to deliver superior service and establish strong relationships
  • Encourage customer growth and retention by providing services that national/corporate suppliers do not provide

Customized Solutions

We understand that our clients do not all operate in the same manner.
  • We have services available to fit your specific business model and needs
  • As a result of our strong relationships, we work to develop a good understanding of our clients’ business model
  • This often enables us to provide a tailored solution, on a case-by-case basis, to fit a particular need

Flexibility

Our goal is to make it easier for you to operate your business efficiently and successfully.
  • Ease of administration
  • Simplified workflows
  • Options available for scheduling, invoicing, and delivery process

Reliable Supply Source

Our common sense approach, combined with genuine commitment to our clients' success and continuous ability to meet supply needs, distinguish us as a dependable constant in an ever-evolving environment.
  • Ability to coordinate with all integral parties to ensure your order is delivered to the correct destination, at the accurate order price
  • Each Harper client has a dedicated Wholesale Supply Advisor
  • We take great pride in our ability to provide our clients and their customers with propane, even in difficult situations and circumstances

Competitive Pricing

We constantly strive to provide a competitive price, combined with a high level of service.
  • Multiple supply sources
  • Daily market evaluation, on your behalf
  • Enables us to provide a competitive price from an independent/objective perspective

Superior Service

A lot of companies talk about great service, Harper Industries delivers it.
  • Quick response to, and resolution of, all service related items
  • “A voice on the phone”
  • Face-to-face interaction
  • You need it done, we get it done
  • After hours/weekend availability during busy seasons